We want to ensure that you receive your order before your event and that it is delivered when you are available to accept it.

We ship using UPS delivery services. Once a package is tendered to UPS, UPS terms and conditions of delivery apply to your order.

Yes, if UPS offers Saturday delivery to your address. Saturday delivery costs an extra $16.00 per package. Please call Customer Service and discuss your order if Saturday delivery is required. This option is not available on the website.

Orders needed in 7-12 working days pay no premium processing fee, but may need to upgrade to air shipping to guarantee on time delivery.

When your order is needed in 5 or 6 working days. Also for some orders needed in 7-12 days. Orders needed in 5-6 days pay a 30% premium processing fee plus 2nd Day shipping charges.

Orders needed in 1-4 days pay a 30% premium processing fee plus Next Day Air shipping charges.

NOTE: During April through July we may need longer to produce your order.
Please check our website or contact Customer Service for the current production scheduling.

Certain heavy awards incur additional charges if shipped by air. For these items, the additional air shipping charge is $100 for Second Day Air and $150 for Next Day Air per item.

Certain items are always shipped separately to avoid damage during shipment. An example would be an order containing rosettes and exhibitor numbers. Heavier items are shipped separately to avoid damage to other products (i.e. rosettes). Additional charges may apply. For information contact Customer Service.

Banners are rolled and delivered in a cardboard tube to avoid damage.

Yes, however a quote for international shipping charges is required. The website does not apply a shipping fee for international orders. A customer service representative will contact you once we receive your web order to provide a shipping quote.

We ship to Canada using UPS and its e-tailor Brokerage Program (eBP). Canada Customs requires Canadian recipients to pay applicable duties and taxes on shipments entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax).

A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD $200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD $10, plus any applicable duties and taxes. Shipments valued at CAD $200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

UPS will request payment of these charges at the time of delivery. You may call UPS ahead of time (800-742-5877) to pay these charges, eliminating the need for payment at time of delivery.

Please visit the UPS Custom Clearance Page for more information.

No. All orders require a street address for delivery.

Click here to see shipping charges chart

If UPS determines that an address correction is needed, or if a change of address is requested after package is in route, additional fees of $25.00 per box plus additional shipping charges may apply. This fee is charged directly to us from UPS. 

To avoid this charge, please be sure to supply your complete shipping address, including Suite, Apartment, Floor, etc. UPS address correction fees are applied to any order with an incorrect address including orders where UPS corrects the address before delivering to the customer as well as orders returned to us with an incorrect address. If an address correction fee applies and/or reshipment is required, this charge will be billed to you separately.

We accept all major credit cards. Because your order is custom printed, your credit card will be charged immediately when your order is released into production. If you are a school, colleges, county extensions or government agencies, and municipalities we can be billed by providing a signed Purchase Order; however, you will need to call or email customer service to place your order . Other customers may request Net 30 terms. Contact us for an application. Due to the custom nature of our products, all sales are final. Prices in US currency.

We offer Net 30 terms to recognized governmental agencies and D&B rated corporations who complete an application for an open account. Because of the length of time creditors need to collect information, you should expect credit approval to take at least 3-6 weeks. While your application is pending, we appreciate the use of credit cards when possible. Payment in full is required prior to approval to process any order. 

At various times, Hodges Badge Company has special offers, sales and discounts available to its customers. To be notified of these offers, please sign up for our emails.

December 1 - February 15 marks our Winter Sale period. Everything is 10% off if you prepay your order - prepayment by credit card is required. Not valid on orders wanted in less than 7 days. This offer cannot be combined with any other offers.

Terms of the winter sale require that regardless of when your order is to be delivered, your credit card is charged when the order is placed. If you have any questions, please contact Customer Service at info@hodgesbadge.com or call 800-556-2440.

You can place orders by mailing the order form with a credit card number or check; over the phone with a credit card; by email (do not email credit card info) or online with a credit card. If you have any questions, email info@hodgesbadge.com or call customer service at 800-556-2440; international customers, please call 401-682-2000.

Most products are manufactured 9-12 working days after we receive your approval to begin production. Large and more complex orders will require more production time. Production time is longer during the months of May through July.

Yes, for many orders, customer service representatives can let you know the cost immediately. On more complicated orders, we can only provide you with an immediate estimate. We have learned it is best to review the order, make sure everything is correct, and contact you within 24 hours with the total.

Yes. We keep detailed records of all orders placed within the last 2 years. We can easily take your order over the phone and match it to your previous order.

Please note: We only keep 2 years of order history on file. If you have a copy of a previous order that is significantly backdated and want to reorder it, please share it with our customer service department.

Yes. We will accept orders for faster delivery when possible and premium processing fees will be incurred. For fastest service, orders should be paid by credit card. Because our items are handmade, some items may not be available for rush delivery. Please call customer service to discuss your needs.

Web orders received after 5:00 pm, Eastern Standard Time are processed the following business day.

Our minimum order charge for custom items is $40.
Quick Ship and Stock orders have a minimum order charge of $15.00.

The policy is as follows:

• All “Stock” or “Quick Ship” merchandise may be returned with a restocking fee equal to 10% of the merchandise value.
• Custom Printed or engraved products cannot be returned unless we made an error in customization or your awards arrived damaged.
• There are no returns on discontinued or clearance items.

Returns are not accepted without a Return Authorization number. Please call Customer Service prior to any return for return approval and a return authorization number. This number allows both you and Hodges Badge Company to track the progress of your shipment back to us.

Your Division/Title/Name chart should be submitted electronically by email or by using the upload tool found on the homepage in the right-hand column (location TBD) and within individual products. Charts not submitted electronically are subject to a chart preparation fee.

Unless otherwise requested FIRST PLACE through TENTH PLACE are printed horizontally on two lines. Eleventh and Twelfth Place are printed as abbreviations (11th Place and 12th Place) on two lines. We no longer print 1st, 2nd etc. as our printing process does not support this.

On streamer lengths of 12"+ standard titles are printed vertically unless you request horizontal print.

• FIRST – 12th PLACE
• CHAMPIONSHIP
• CHAMPION
• RESERVE CHAMPION
• GRAND CHAMPION
• RESERVE GRAND CHAMPION
• HIGH POINT

• RESERVE HIGH POINT
• HIGH SCORE
• RESERVE HIGH SCORE
• HONORABLE MENTION
• HEAT WINNER
• PARTICIPANT

You can select gold stripes, horse and rider, snaffle bit, swimmer, paw print and metallic green 4-H Emblem designs. These borders are available on 2" and 2 1/2" satin ribbon.

For rosettes - the cost is based on streamer length.

•   9" add $.35
• 12" add $.45
• 15" add $.60
• 18" add $.75
• 24" add $1.00
• 30" add $1.20
• 36" add $1.40

For flat ribbons - the cost is $.10 per ribbon. 

Our 170 and 180 series ribbons include the border cost in the price of the ribbon.

Yes. Hodges Badge Company, Inc. is a licensed, authorized user of the 4-H name and emblem as approved by NIFA/USDA and can provide you with 4-H awards bearing the 4-H logo and marks.

Yes. The 4-H emblem (logo) can only be printed in gold or green on your awards with the exception of the printed centers for insert medals (GFL, LFL. etc.). We have received prior authorization from the National 4-H Headquarters to print in black on these specific medals only. 

Yes. Customization is our specialty. There is a one-time die charge of $50. Designs for dies must be black & white. Artwork charges may apply ($60/hour or $1/minute) if artwork does not meet requirements.

Please note, we track use of all custom artwork. If it is noted in the file that your design has NOT been used in 3 YEARS, we will discard it.

A die is an etched metal block in the shape of your design. Once made, they cannot be altered. Dies are used in hot stamping to transfer gold foil from its carrier to the ribbon, and to press the leaf into the ribbon so that it stays in place.

Except for registered trademarks and other protected trade names, Hodges Badge Company, Inc. shall have the right to use customers' orders and product designs in its promotional literature, catalogs and website, and by placing an order the customer authorizes such use by Hodges Badge Company, Inc.

Not unless you are the owner of the design. We will not reproduce any trademarked or copyrighted design without the owner’s permission.

Yes, you may use any of our thousands of stock designs to customize your awards. These may be viewed in our catalogs and on our website.

All EXCLUSIVE full color stock designs, multicolor ribbons, and trophy columns are copyrighted 2002-2022 by Hodges Badge Company, Inc.

A line change is any one or two words of 14 characters or less that change in printing. Each printing set up includes 6 standard place changes (FIRST – 12th PLACE, Champion). If your order calls for more than 6 place changes or line changes, there is a $1.25 charge for each change.

This charge is not shown or charged on the website and will be calculated once we have the order in customer service.

Yes. There is an additional charge of $1.25 per line. This option is not available on the website.

A foil change is when you change the color of print on your ribbon or rosette. The first color is FREE. Each additional foil change is $1.50 each. This charge is not available on the website and will be calculated once we have the order in customer service.

Printing set up charges applies to custom orders of:

• Less than 25 rosettes per style, print or streamer length. Order will incur a $10.00 set up charge.
• Less than 100 flat ribbons per style, print or length. Order will incur a $10.00 set up charge.
• Less than 25 printed neck ribbons/drapes w/ medals. Order will incur a $10.00 set up charge.

When ordering engraved items on the website you simply submit your engraving within each product. If ordering via mail, fax, phone or email please email your engraving text to info@hodgesbadge.com (no faxes please). We only engrave on pieces we sell.

Many of our custom products are handmade and individually crafted. Actual colors and sizes may vary slightly from specifications listed.

This a special line of awards that, when ordered by phone, can ship in 24 hours if you ask for this service and if the order is placed by Noon EST. These awards can ship in 24 hours with no premium processing fees, but air shipping may apply depending on where you live and requested delivery date.

When ordering Quick Ship Awards on the web, the earliest you can schedule delivery is in 3 days. 

The Express line is a group of products that can ship in 72 hours when requested. These awards can ship in 72 hours with no premium processing fees but air shipping may apply depending on where you live and requested delivery date.

Items marked express are only available to ship in 72 hours if a stock design or a custom design on file with Hodges Badge Company is used on the award. Any award ordered with a new custom design will require a die, die charges and standard production time.

No. Quick Ship items are only available as shown or noted.

To customize a flat ribbon, ribbon roll, a gold rim rosette center or a satin finish rosette center with a new hot stamped custom design a die must be made. The charge for a new die is $50. Larger dies for flat ribbons and ribbon rolls may be an extra charge. Once the die is made, no additional charges apply on future orders of 25+ rosettes ($10.00 set up applies to orders of less than 25 rosettes). If the artwork supplied for the die does not meet requirements additional charges may apply.

Stock designs or custom designs printed on a satin finish rosette or sash center is FREE; however artwork charges may apply.

Stock designs or custom designs printed on a button rosette or sash center are FREE; however artwork charges may apply.

Stock designs or custom designs printed on a natural birchwood rosette or sash center are $0.25 per rosette; however artwork charges may apply.

The Mum Center is only available for select rosettes and sashes. There is an additional fee of $2.75 per rosette and sash.

Yes. Your first center is Free. Each change will cost $1.50.

We have a full-service art department. The charge for artwork is $60.00 an hour or $1.00 a minute.

A line change is any one or two words of 14 characters or less that change in printing. This does not include changes of up to 6 standard places. There is a $1.25 charge for each line change. This charge is not available on the website and will be calculated once we have the order in customer service.

Yes. There is an additional charge of $1.25 per line. This option is not available on the website.

A foil change is when you change the color of print on your ribbon or rosette. The first color is FREE. Each additional foil change is $1.50 each. This charge is not available on the website and will be calculated once we have the order in customer service.

The charge covers type casting which cannot be saved from order to order, press preparation and heating time. More than one set up charge may apply to an order for small quantities which cannot be combined.

Each set up charge also allows you to have 6 standard place changes (1st-12th Place, Champion).

Yes, unless included in the price of the product additional charges may apply to the following:

• Satin Flat Ribbons - add $0.15 per ribbon
• Satin Neck Ribbon - add $0.25 per ribbon
• Satin Drape Ribbon - $0.10 per ribbon
• Satin 50-yard Ribbon Rolls - add $22.50 per roll
• Satin 100-yard Ribbon Rolls - add $45.00 per roll