California Privacy Rights

Hodges Badge Company, Inc. collect various types of personal information about you during the course of our customer relationship. If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights regarding your personal information. This section describes your CCPA rights and how to exercise them. The California Consumer Privacy Act of 2018 (the CCPA) provides consumers who are California residents with specific rights regarding their personal information.

Right to know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve months. Once we receive and verify your request, we will disclose to you upon request:

Categories of personal information we collected about you during the preceding 12 months
Categories of sources from which we collected the personal information during the preceding 12 months.
Business or commercial purpose for collecting or selling your personal information during the preceding 12 months.
Categories of third parties with whom we share the personal information during the preceding 12 months.
Specific pieces of personal information we collected about you during the preceding 12 months.

If you would like to make a Right to Know request, please click CA Right To Know. We will confirm receipt of your request within 10 days.

We will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We will also explain the reasons we cannot comply with a request, if applicable. You may make a Right to Know request up to twice in a 12-month period.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail.
We do not charge a fee to process or respond to your Right to Know request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right To Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request, we will delete (and direct our service providers to delete) upon request your personal information from our records, unless an exception applies.

You have the right to request deletion of your Personal Information that we collected or maintain, subject to certain exceptions.

We may deny your deletion request if retaining the information is necessary for us or our service providers to complete a transaction for which we collected the personal information, provide a product that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Impacts of deletion include:

Your purchase history will no longer be accessible
You will be required to provide a receipt for any future returns
If you have an account on HodgesBadge.com, it will be deleted

Please note, we will continue to maintain limited information needed to comply with fraud prevention, and other legal and business requirements.

We do have alternatives if you are unsure if deleting your personal information is the best option for you. Please feel free to contact us at info@hodgesbadge.com or call (800)-556-2440 to inquire about the following:

Removal from our catalog mailing list
Unsubscribing from or limiting emails

Deletion Request

To delete your information, the following steps are required by the law:

You submit a request to delete, and
We will separately confirm with you that you want your information deleted.

To protect your information from unauthorized deletion or disclosure, we will verify your request using three pieces of Personal Information that can be verified against data previously collected from you and in our systems.

Only you, or someone legally authorized to act on your behalf (your designated authorized agent), may make a verifiable consumer request related to your Personal Information.
We will request your name, mailing address, and email address from you to complete the verification process. We will also request some additional information, such as: last four digits of your credit card, last item ordered, date of last order, total dollar charge of last order, last item you returned, name of person you have shipped to in the past, or a design you may have used on a recent order.
When it is not possible to match three pieces of Personal Information, we may engage a third-party verification service to avoid fraudulent or malicious intent.
We will only use personal information provided provide to us for this purpose to verify your identity or authority to make the request.
When we are not able to verify your request, we must deny the request, but will communicate the reason for such denial to you.

We will not discriminate against you because you exercised your rights under this section of the Privacy Policy.

Your purchase history will no longer be accessible
You will be required to provide a receipt for any future returns
If you have an account on HodgesBadge.com, it will be deleted

Please note, we will continue to maintain limited information needed to comply with fraud prevention, and other legal and business requirements.

Removal from our catalog mailing list
Unsubscribing from or limiting emails

In order to delete your information, the following steps are required by the law:

You submit a request to delete, and
We will separately confirm with you that you want your information deleted.

If you would like to make a Deletion request, please click CA Delete Request. Once we receive and confirm your deletion request, we will delete (and direct our service providers to delete) your personal information from our records, within 45 days, unless an exception applies.