Introducing Product Reviews: A New Way to Share Your Experience

Ever wish you could tell other shoppers exactly what you thought about that ribbon, medal, or trophy you ordered? Now you can. We're rolling out product reviews, giving you a dedicated spot to share feedback about the specific items you've ordered from Hodges Badge Company. Right on each product page, you can rate your last order, share your experience, and upload photos of your awards in action. Got a suggestion for something new, or an idea for how we can improve? We want to hear that too.

Why Product Reviews Matter to You

Shop With Confidence

Custom awards aren't something you can pick up and hold before you buy. You're trusting photos, descriptions, and sample images to represent what shows up at your door. Product reviews close that gap. When you can read what other customers said about a specific ribbon, medal, or trophy, you get a clearer picture of what to expect, right down to how it looks when it arrives or how it holds up after a season of use.

There's a reason we all check reviews before booking a hotel or trying a new restaurant. We trust the people who've already been there. The same goes for choosing awards. Hearing from someone who ordered the same rosette for their horse show, or the same medal for their 5K, helps you decide with less guesswork. And once you've placed your order, your review can do the same for the next person standing where you are now.

See Awards in Action

A product photo on a website only tells half the story. With our new photo upload feature, you can now see a rosette in-use as it’s being celebrated by its champion, or how a medal catches the natural light at an awards ceremony. These real-world shots help you picture your own event before committing to an order, giving you a much better sense of scale, color, and detail.

The flip side works just as well. That photo you snap of your team lined up with their trophies, or your top show dog wearing its sash, could be the defining moment that helps someone else decide what to order for their own event.

Feel Heard

Every review, rating, and suggestion is a direct line of feedback to us. You talk, we listen. Loved a certain design? Let us know and we'll keep making more like it. Have an idea for a new customization option? We'd love to use that as a guide as we continue to innovate. If something didn't work quite the way you expected, we always want the chance to make it better next time.

Your voice doesn't stop with us, either. Once it's posted, it becomes part of the conversation that others will rely on too. It will be the same honest input that once helped you decide what awards to order. What you share now could be the inspiration and deciding factor for someone else's big day.

Why Product Reviews Matter to Us

Shaping What Comes Next

Product reviews are all about helping you make informed decisions, while helping us offer products that fit what you actually need. Every rating and comment tells us something about how a product performed in the real world, whether that's a 4-H livestock show, a high school swim meet, or a company recognition banquet. That feedback shapes current processes, as well as future designs, materials, and even new product lines.

A comment about a medal being smaller than expected can lead us to develop better sizing diagrams. A note about how we packaged your rosettes can shape how we pack the next batch. Even a simple "we loved this" tells us which designs are worth keeping around for years to come. None of these decisions happen on their own, they come from customers taking the time to share what they experienced once the product was in hand.

Building Trust & Transparency

Hodges Badge Company has been in the awards business for more than 100 years, and that kind of longevity doesn't happen by accident. It happens by listening. Every product review adds another layer of transparency to our legacy, giving customers a real, unfiltered look at what we make and how it performs, straight from the people who've ordered it.

Trust isn't something a company earns once and keeps forever. It's something we have to keep proving with every order, with each rosette and ribbon that goes out the door. Product reviews give us an ongoing way to stay connected with both our newest customers and those who've trusted us for decades. They hold us accountable to the quality we've built our name on, and that's what keeps us a leader in the awards industry.

Get Started & Write A Product Review

If you placed your order online, you'll receive an email about two weeks after it ships, inviting you to review the items you bought. It's a quick way to leave your feedback straight from your inbox. If you placed your order over the phone, through email, or just prefer to leave a review on your own time, you can always head directly to any product page and leave a review for that specific item.

Here's How to Get Started:

1. Log into your account and locate your order history.
   • If you placed your online order as a guest, you’ll need to create an account using that same email address to access your order history.
   • If you never placed an order online with us before, you’ll need to create a new account. Order history will not be available since your order was not placed through our website. Skip to Step 4.
2. Find your most recent order and click on the order number.
3. Find the item(s) you want to review and click on its name to return to the product page.
4. Once you're on a product page, scroll down and find the section called: "Customer Reviews."
5. Click the button: "Write a Review."
6. Proceed to fill out our product review form and submit.

You may repeat these steps for any of your previously ordered items. We appreciate your time and would love to hear from you!

Log into Account

Thank You

We appreciate your time and honest feedback with every review that comes in. It fosters growth in our company, and it helps fellow award buyers shop with the same confidence you're looking for. Also remember, reviews aren't the only way to reach us. If you have a question or need a hand, our contact us page makes it easy to give us a call or send an email. We're always happy to help.